Frequently Asked Questions

Otherwise known as FAQ’s

Got a question?  We’ve got an answer (hopefully), otherwise get in touch and we’ll sort it out.

GENERAL FAQ

What happens if the weather turns on the day of my event?

We will always endeavour to keep a close eye on the weather forecast and have a plan B in mind in case we need an alternate undercover or indoor option. 

Otherwise we can re-schedule your event at alternate date suiting both parties.

How much does a Picnic cost?

We’ve got a few different options- make an enquiry with us and we can provide you a quote.  

We guarantee that any of these bad boys will suit your vision or budget.

Can I customise and/or add extras to my Picnic?

Abso-bloody-lutely; we’ve got a great range of décor from beach Bohemian to Moroccan inspired.
We have a super rad range of extras too, which can be added to your package at an additional cost.

Boho Queens and Kings, we’ve got you covered from extra cushions to a tepee tent- hello Insta post.

Where can we have our Picnic? Can I choose my own location?

We have a list of recommended locations that we can talk though. But if you have an idea and a location in mind, we want to hear it and see if we can make it work.

Do you do home (inside and backyard) Picnics?

Absolutely, we love to- cause sometimes there’s no substitute for privacy. Just not on our stuff though, cause, you know… we have to pack it up later.

Do you cater to any dietary requirement and/or allergies?

We can accommodate to any dietary requirements including Gluten Free, Dairy Free and Plant Based- you name it and we’ll make it happen. 

What are your Payment Options and Terms and Conditions?

Once a quote has been agreed upon we will send an invoice with our payment information for a bank transfer. All payments are made to our nominated bank account, via Direct Debit in AUD. 

We require a 40% deposit to secure your booking and we are unable to hold your preferred date until we receive the deposit. The remaining balance is due 7 days prior to your event. 

What is your Cancellation policy?

If you need to cancel your booking, we need a minimum of 21 days’ notice in order for you to receive a full refund of your deposit (exception to a Picnic Wedding). 

You will not receive a refund of your deposit if you cancel after 21 days. 

Do you travel outside of Hobart?

We service Hobart and surrounds at no extra cost. We love travelling though, so for anything else or anywhere else – enquire within.

Are you Insured, Licensed and Council approved?

Yes we are a fully Licensed and Registered business with Council approval for food handling. 

We also have complete Public Liability Insurance. 

BOUTIQUE PICNIC WEDDING FAQ

What is your Styling Fee and what does it include?

Our Styling fees vary depending on the size of your event, which includes:

– Tailoring a quote to suit your vision and selected theme

– A customised plan and layout of your event once you provide images of the area

– Access to our inventory

– Collection, Delivery and Packing of our Van with the chosen products

– Arrival to your event 2-3 hours prior

– Complete setup and styling

– Floral design (if selected)

– Pack down (at your chosen time)

Is there a minimum Prop Hire order?

For a wedding, we have a minimum order of $1,500 + Delivery and Pickup Fees, which is to ensure your special day is perfect and that your vision can become a reality.

Delivery and Pickup Fees are quoted depending on your location. 

How can I find more on your Wedding services?

We offer a range of products to hire with our Styling fee being based on the complexity of the setup.

It is important to ensure we are all on the same page, therefore we recommend a face to face consultation in Hobart and as many phone calls and emails. This is so we can get to know you and allow for your creative input.

We can tailor our quotes to suit any budget whilst aiming to make your day as beautiful as possible.

If you have an upcoming wedding, do not hesitate to get in touch and email us at- hello@honeyfig.com.au. 

Can I adjust any of your packages or set up customised to my vision?

You can change, modify or adjust any of our packages to suit your budget and/or needs.

If you have a specific idea and/or theme, let us know and we’ll endeavour to make it happen. 

What areas do you provide service?

We are based in Hobart and work within a 25km area. We do love travelling out and about however and will be happy to do so at an additional travel cost.

Can I pick up and return myself?

To ensure that our items are not damaged and/or broken during transportation and that you are not held liable, we can only hire props to you if we provide the Delivery and Pickup Service.

How much time do you need to organise my Picnic Wedding?

Organising a customised and styled wedding takes time and love and we would prefer 6 months of time to ensure we can offer and deliver you the best we can. Get in touch regardless if you are looking earlier and we’ll see what we can do, provided we aren’t booked out. 

Do you offer Commitment Ceremonies or Wedding Anniversaries?

Yes, absolutely. We can get put together a customised package that will suit your vision. 

What are your Payment Options and Terms and Conditions?

Once a quote has been agreed upon we will send an invoice with our payment information for a bank transfer. All payments are made to our nominated bank account, via Direct Debit in AUD. 

We require a 40% deposit to secure your booking and we are unable to hold your preferred date until we receive the deposit. The remaining balance is due 21 days prior to your event. 

Is a Security Bond required?

With the deposit, an additional security bond of $200 is required. Once we receive our items back in their original condition, the security bond will be refunded via direct bank transfer to your nominated account within 7 working days.   

With the deposit, an additional security bond of $200 is required. Once we receive our items back in their original condition, the security bond will be refunded via direct bank transfer to your nominated account within 7 working days.

If an item is damaged, broken and/or not returned, you will be sent an Invoice for the repair and/or replacement of said item/s. 

What happens if the weather turns on the day of my event?

We completely understand the weather is an uncontrollable factor. We will always look to secure a prearranged plan for an alternate location that is undercover and/or indoors if required.

What is the latest you can bump out?

10:30pm is the latest we will pack down an event.  For Weddings, please contact us as these times can differ. If your event finishing time is later than this, we will need to pack down the following day at an additional delivery charge. 

What is your Cancellation policy?

You are able to cancel your booking, but the 40% deposit is non-refundable. 

Do you charge Travel Fees?

We service Hobart and surrounds at no extra cost. We love travelling though, so for anything else or anywhere else – enquire within.

Are you Insured, Licensed and Council approved?

Yes, we are a fully Licensed and Registered business with Council approval for food handling.

We also have complete Public Liability Insurance.

PHOTOGRAPHY PACKAGE FAQ

How soon after my event should we expect our photos?

Standard turn-around of work is between 6-8 weeks.

Do you offer photo albums?

Yes. We have partnered with #rubyhoneybee who hand make bespoke fine art Tasmanian Timber and Australian Leather Photo Albums. Your images can be printed and delivered in one of these Albums at an additional cost and potential wait period as they are made to order.

How will I receive my images?

Depending on your Photography package, we will provide the images via Google Drive, Dropbox, USB and/or a Photo Album at a potential additional cost.  

Will you use images from my event?

We intend to use any images captured at your event for our Social Media, Website and Marketing purposes; but if there are any concerns around this please advise us.  

What are your Payment Options and Terms and Conditions?

Once a quote has been agreed upon we will send an invoice with our payment information for a bank transfer. All payments are made to our nominated bank account, via Direct Debit in AUD. 

We require a 40% deposit to secure your booking and we are unable to hold your preferred date until we receive the deposit. The remaining balance is due 7 days prior to your event. 

What is your Cancellation policy?

You are able to cancel your booking, but the 40% deposit is Non-Refundable. 

Do you charge Travel Fees?

We service Hobart and surrounds at no extra cost. We love travelling though, so for anything else or anywhere else – enquire within.

CATERING FAQ

What food is included on your Grazing Tables or Platters?

We only cater for cheese, antipasto and brunch grazing tables at this stage and source our range of seasonal produce and cheese locally where possible- with exception to imported cheeses, etc.

We can accommodate to any dietary requirements including Gluten Free, Dairy Free and Plant Based- you name it and we’ll make it happen. 

How much does it cost for a Grazing Table?

Prices vary on your catered event and the amount of people.

Enquire within for more information and customised quote.

Can you provide the trestle table if I don’t have one?

We most certainly can provide a trestle table for your event if needed. We have two, 2.4 metre trestle tables available at a small extra charge.

What are your Payment Options and Terms and Conditions?

Once a quote has been agreed upon we will send an invoice with our payment information for a bank transfer.  All payments are made to our nominated bank account, via Direct Debit in AUD. 

We require a 40% deposit to secure your booking and we are unable to hold your preferred date until we receive the deposit. The remaining balance is due 7 days prior to your event. 

What is your Cancellation policy?

If you need to cancel your booking, we need a minimum of 21 days’ notice in order for you to receive a full refund of your deposit (exception to a Picnic Wedding). 

You will not receive a refund of your deposit if you cancel after 21 days. 

Are you Insured, Licensed and Council approved?

Yes we are a fully Licensed and Registered business with Council approval for food handling. 

We also have complete Public Liability Insurance. 

Do you charge Travel Fees?

We service Hobart and surrounds within 25km at no extra cost.

26km – 40km – $25
41km – 55km – $50
56km – 80km – $75
81km – 100km – $100
Over 100kms – to be quoted

Don’t be like Sam.

Sam thought he had hit the jackpot when he decided to book a pop up picnic for his first wedding anniversary as a gift for his wife, Zoe.

Except his preferred date wasn’t available.  Sorry Sam.  

We understand how important it is to celebrate special occasions on specific dates.   

Still have questions?

In all seriousness and with all banter aside; we would love nothing more than to make something special for you and your loved one(s) to share in and enjoy in.